COMPRO HELP CENTER
Welcome to Compro's Help Center
​At Compro, we're dedicated to providing exceptional customer support to ensure your experience with our products is nothing short of fantastic. Whether you have questions, need troubleshooting assistance, or simply want to learn more about our offerings, our Help Center is here to assist you every step of the way.
What to Expect
​Product Information
​Need details about a specific product? We've got you covered. Our team can provide you with comprehensive information to help you make informed decisions.
​Troubleshooting
Encountering issues with your Compro product? Let us help you troubleshoot and resolve any technical difficulties you may be facing.
​Order Assistance
​Need help with your order? Whether it's tracking your shipment or processing a return, we're here to ensure your purchase experience is smooth and hassle-free.
​General Inquiries
​Have a question that doesn't fall into the above categories? No problem! Feel free to reach out to us with any general inquiries, and we'll do our best to assist you.
Contact Us
To get in touch with our Help Center, simply send us a message on our Facebook page. We strive to respond to all inquiries promptly and provide you with the assistance you need.
​Your Satisfaction is Our Priority
At Compro, customer satisfaction is at the heart of everything we do. We're committed to going above and beyond to ensure that you have a positive experience with our products and services. Don't hesitate to reach out to us – we're here to help!
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Thank you for choosing Compro. We look forward to assisting you!
​Frequently Asked Questions (FAQs)
​Here are some commonly asked questions about Compro and our products. If you have any additional inquiries, please feel free to contact us directly via phone, Facebook Messenger, or email.
1. How do I place an order?
You can place an order by calling us at 02-732-9951, sending us a message on Facebook Messenger, or emailing us at compro1995@hotmail.com with the details of the items you wish to purchase.
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2. What payment methods do you accept?
We accept payment via phone, Facebook Messenger, and email. You can make a payment by calling us, sending us a message on Facebook Messenger, or emailing us for payment instructions.
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3. How can I track my order?
Once your order has been processed and shipped, we will provide you with tracking information via your preferred method of communication (phone, Facebook Messenger, or email). You can use this information to track the status of your delivery.
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4. What is your return policy?
We offer a14 day return policy for unused and unopened items. To initiate a return, please contact us directly, and our customer service team will assist you with the return process.
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5. Do you offer warranty on your products?
Yes, we offer a warranty on our products. Please refer to the warranty information provided with your purchase for details on coverage and duration.
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6. Can I cancel or modify my order after it has been placed?
Once an order has been placed, it may not be possible to cancel or modify it. Please contact us as soon as possible if you need to make any changes to your order, and we will do our best to accommodate your request.
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7. Do you offer international shipping?
Yes, we offer international shipping. Please contact us for more information about international shipping rates and delivery times.
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8. How can I contact customer service?
You can contact our customer service team by calling us at 02-732-9951, sending us a message on Facebook Messenger, or emailing us at compro1995@hotmail.com. Our team is available to assist you with any questions or concerns you may have.
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9. Are your products available for wholesale purchase?
Yes, we offer wholesale pricing for bulk orders. Please contact us directly for more information about wholesale pricing and ordering.
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10. How can I provide feedback about my shopping experience?
We welcome feedback from our customers! You can provide feedback by contacting us directly or leaving a review on our Facebook page. Your feedback helps us improve our products and services.
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If you have any other questions or concerns, please don't hesitate to reach out to us. We're here to help!