SHIPPING & RETURNS
​At Compro, we prioritize your satisfaction and strive to ensure that your shopping experience is as convenient and straightforward as possible. Below, you'll find all the information you need regarding our shipping and returns policies, including how to initiate a return or exchange.
Shipping Information
Order Tracking
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Tracking Information: Once your order has been processed and shipped, we will provide you with tracking information via Facebook Messenger. You can use this information to track the status of your delivery.
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Tracking Updates: Please note that tracking updates may take up to 24-48 hours to appear in the shipping carrier's system after your order has been shipped.
​Returns & Exchanges
​Return Policy
If you're not completely satisfied with your purchase, you may return it for a full refund or exchange within 14 days of receiving it, excluding shipping costs.
Return Eligibility
To be eligible for a return, your item must be unused, in its original packaging, and in the same condition that you received it. Some products may be exempt from returns due to hygiene reasons or other restrictions.
Return Process
​To initiate a return or exchange, please contact us via Facebook Messenger. Our customer service team will guide you through the return process and provide you with instructions on how to return your item.
​Refunds
​Once your return is received and inspected, we will process your refund and notify you via Facebook Messenger. Refunds will be issued to your original method of payment within a certain number of days.
​Exchanges
​If you need to exchange an item for a different size, color, or style, please contact us via Facebook Messenger, and we will assist you with the exchange process.
Contact Us
If you have any questions or concerns about our shipping and returns policies, please don't hesitate to reach out to us via Facebook Messenger. Our dedicated customer service team is here to help and ensure that you have a positive shopping experience with Compro.
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Thank you for choosing Compro. We look forward to serving you!